1. Go to Dashboard > Stores;

2. Choose the online store where the product was published and find the product;

3. Click the "Edit price" button to change product price;

4. After editing the price, click the "Continue to publish" button.

You can also go to your online store and directly change the retail price there, but the new price will not be synced to PODpartner. You will find the retail price on PODpartner different from what’s in your store.

It should be noted that the product that has been synchronized to squarespace can only be changed in its product price and product information on the squarespace website

Retail price is how much you charge your customer for your product, and PODpartner's product price is what we charge you for the garment and the printing(excluding shipping fee and tax).

Retail shipping price is the amount you charge your customer for shipping, whereas the PODpartner shipping fee is how much we charge you for shipping out your order.

The total amount you pay for your order is as below:

Order cost = PODpartner product price + PODpartner shipping fee + Tax

And the price your customer pays is:

Your product's retail price + Your online store's retail shipping price

You are free to decide how to set the retail price and the retail shipping price. If you want your customer to cover the shipping fee, you can either include this cost in your retail price or set your retail shipping price equal to the PODpartner shipping fee.

Our product price does not include shipping fee or tax. The equation below shows how you will pay for each order. 

Order cost = Product price + Shipping fee + Tax

Product price consists of two parts: garment price and total printing cost. Therefore, a product’s price may vary according to the number of prints added to it.

Shipping fee is determined by three factors: shipping method, destination, and clothing type.

Tax is calculated according to the tax policy of the country where the order will be delivered.

If you edit the description or price of a published product and click on “Save as draft” rather than "Continue to publish", the changes you make will not be synced to your store listings, and the product status will become "To be Updated". Only after you click the "Update" button will the changes be applied to your store listings, and the product status will switch back to "Synced".

Even if a product is “To be updated”, it can still be sold in your online store and sent to production by PODpartner. Please keep in mind that if you have changed a product’s retail price without syncing it to your store, the product will be sold at the previous price you set.

Note that if the product you save as a draft has never been published to your store, the product status will be “Draft” instead of “To be updated”.

When a product exists in an order, you cannot change its design, quantity, colors, or sizes, no matter the order status. However, you can still edit the product’s retail price and shipping information. If you have any questions, please get in touch with our customer service.

If you want to edit a published product on PODpartner, see the steps below:

1. Go to Dashboard > Stores;
2. Choose the store where you listed the product;
3. Find that product and hover your cursor over the ellipsis at the right of the row;
4. Click "Edit Description" or "Edit Price" on the pop-up menu;
5. Make changes and press "Continue to publish";
6. Any changes to the product will be synced to your online store.

You can also edit a product on PODpartner without changing anything from your storefront. What you can do is follow step 1 - 5 mentioned above, then, instead of pressing "Continue to publish", click "Save as draft". This way, the product details in your retail store will remain unchanged, and if you go back to your product list, you will see the product status become "To be updated". Whenever you decide to apply the changes to your store, just click the "Update" button.

Note that after the updates, the visibility of your store listings will stay the same as what you set previously. 

If a product has been published to your online store, you can only change its variants by publishing it to your store again.

1. Go to Dashboard > Product Templates > find the template of that product;

2. Press "Add to store" and select the store where you want to publish the product;

3. Select product colors and sizes, edit product details, set product retail price, and click the "Continue to publish" button;

4. You may keep or delete the previous product in your store.

1. Go to Dashboard > Stores;

2. Choose the online store where the product was published and find the product;

3. Click the "Edit description" button;

4. After updating the product description, click the "Continue to publish" button.

Note that you cannot change the product variants(sizes & colors) unless you publish a new product.

Go to Dashboard > Stores > manage any of the following PODpartner products:

1. Products that you have published to your online stores;

2. Products that you have saved as drafts;

3. Products that failed to publish.

Yes. On each product page, there is an underlined text link saying “Create a blank product template” right above the “Start designing” button. Click the link, and then you can order a blank or add it to your store the same way with designed products.